Privacy Policy
At Quebec Garage Door, we respect your privacy and are committed to protecting any personal information you share with us when using our website or contacting our services. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable privacy laws in Canada and Quebec, including Law 25.
Information We Collect
Personal Information You Provide
We may collect personal details that you voluntarily provide when you contact us, request a quote, or schedule a service. This may include your name, phone number, email address, and any information you include in your message related to your garage door service needs.
Automatically Collected Information
When you visit our website, certain technical data may be collected automatically. This can include your IP address, browser type, device information, pages visited, and the date and time of your visit. This information helps us improve website performance and user experience.
How We Use Your Information
Service Delivery
We use your personal information to respond to your inquiries, provide quotes, schedule appointments, and deliver garage door services.
Communication
Your contact details may be used to respond to your questions, confirm appointments, or provide updates related to your service requests.
Website Improvement
We may use non-personal technical data to analyze website usage, improve functionality, and enhance user experience.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in limited situations such as when required to complete a service, comply with legal obligations, or work with trusted third-party service providers who assist in operating our business.
Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and understand user behavior. You may choose to disable cookies through your browser settings, but some features of the site may not function properly.
Data Retention
We keep personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, meeting legal requirements, and resolving disputes.
Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Withdrawal of Consent
You may withdraw your consent to our collection or use of your personal information at any time, subject to legal or contractual restrictions.
Third Party Services
Our website may use third-party tools or services for hosting, analytics, or communication. These third parties may collect limited information as required to perform their functions.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be effective once published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us through the communication channels provided on our website.